Personal Information & Security
In addition to the non-Personal Information noted above that is automatically collected, on some pages, you may need to provide Personal Information, such as when you make a donation, join our email list, or wish to contact us. If you choose to provide Personal Information by donating, emailing us, or joining our email list, we will use the information for the purpose for which it was collected and for other related purposes we determine are appropriate. We will not sell, rent, trade, share or otherwise disclose your Personal Information to any third party for any purpose, nor send donor mailings on behalf of other organizations. This policy applies to all contributions whether they are made online or offline.
The security of your Personal Information is important to us. We use industry-accepted online safeguards and have security measures in place at our physical facilities to guard against the loss, misuse or alteration of your Personal Information collected by our Site. Certain sensitive Personal Information, such as that involving credit card transactions, is encrypted using Secure Sockets Layer (SSL) technology through Blackbaud. By encrypting your sensitive data, SSL attempts to prevent anyone from reading your sensitive information as it travels across the internet. You should note, however, that no transmission of encrypted data is completely secure, and you should be aware of the risks before submitting sensitive information. We believe our Site uses measures that are commercially reasonable to secure your Personal Information, but we cannot guarantee that these measures will be sufficient to protect against all efforts to gain unauthorized access to the information.
Donations made to us on the Site are processed using a third-party payment system, Stripe, and our transactions are certified. Donors’ credit card information is used to process the payment but is not stored by the Site. Please refer to the policies of Stripe to understand their policies with respect to your Personal Information. If you are concerned about using your credit card to make a donation online, please feel free to call us at 865-321-1060 and make your donation via phone.
When you link to third-party websites through our Site, third parties may also collect information about you through cookies or other technologies. We do not monitor or control the information collection or privacy practices of these or any other third parties, and are not responsible for their practices or the content of their websites. If you visit third-party websites, please review the privacy practices posted on those sites.
Anonymous Usage Logs
Our Site’s web servers automatically collect certain information, not including Personal Information, when you visit our Site. This non-Personal Information includes, without limitation, your internet service provider, internet protocol (IP) address, browser type, any website that referred you to our Site, the pages you request on our Site, and the date and time of those requests. We use this information to generate statistics and measure site activity to improve the usefulness of our Site. This information is for our internal review only and is not shared with third parties. Like many websites, we use “cookies” on this Site. Cookies are text files containing small amounts of information that can be downloaded to your device when you visit a website. You can disable cookies on your device by indicating this in the preferences or options menus in your browser; however, doing so may limit your ability to view or use our Site. You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.com.